FREQUENTLY ASKED QUESTIONS

Do I have to create an account?
Yes, that’s the only way to be able to check on your orders and most importantly, access downloadable files forever. Your account information is kept private and will not be shared or used for any purpose other than shipping your order, and contacting you if necessary.

Where can I find information on sizing?
Under the help tab above there is a link to the size guide. Size information and finished garment measurements are also printed on each pattern instruction.

What cup size are your patterns designed for?
Rochad Studio misses’ patterns sizes 4-16 are drafted for a C cup. Our sizes 18-22 are designed for a DD cup *Sizes 18 – 22 are available in select patterns only.

Can I sell garments made from your patterns?
As clearly stated in all patterns, Rochad Studio patterns are available for personal use only; Reproduction for commercial sale is not permitted.

Are seam allowances included in your patterns?
All of our patterns include seam allowances. Please refer to your instructions as we use various seam allowances throughout our patterns.

How do pdf patterns work?
PDF patterns are instantly downloadable as soon as you complete the checkout process. All of our patterns are formatted to be printed at home or at a copy shop. Our print-at-home files will print on both A4 and Letter size paper. The sewing patterns are digital files that come as multi-page PDF printouts in A4 or A0 paper. The pattern is divided into multiple files for the pattern, cutting layouts and instructions.

PDF patterns are great when you want to access your patterns immediately. They are also less costly, and you don’t need to worry about shipping and handling fees.

Where do I find the pdf file in my account?
Your PDF patterns will be saved in your account under ‘Completed Orders.’ Please do not share or distribute our PDF patterns.

How do I download my digital file?
After you place your order, you will be taken to your account to download your pattern. You will be allowed 3 attempts to download your file. Please save your file to your desktop or use Dropbox, a free online cloud service.

If you’ve lost or accidentally deleted your files please send us an email here containing your original proof of purchase and order number we’ll do our best to get you back on track. If you have exceeded your 3 downloads we will not be able to resend your pattern.

How do I print my pattern?
The pattern is printable in both A4 format and Letter size paper. The pattern pieces will need to be assembled together to create a full-size pattern, a guide is provided on how to assemble the pattern. The A4 format and Letter size paper are best printed from a PDF program like Adobe Reader. You can download a free copy of Acrobat Reader here

When you print, make sure you have the printer settings set to ‘Actual Size’ or ‘Print at 100%’ and not ‘Fit to page’ or ‘Shrink to fit.’ Make sure you print and measure the test square on the first page to make sure you are printing at the correct scale, before printing the entire pattern.

We also include an A0 wide-format pattern option to print at a copy shop on a 36″ wide printer. All copy-shop files must be printed from a PDF program like Adobe Reader, Acrobat or Mac Preview. All patterns include both print-at-home tiled pattern pieces and a copy shop option. Please see our guide How to assemble your files and print pdf patterns

Disclaimer: The patterns are copyrighted; we permit use for single copy printing.

What size am I?
To find the best size that fits you, please refer to our size guide. You can find the finished size guide on our website or in your instruction pack.

Can I sell the patterns that I have bought from Rochad Studio?
Rochad Studio patterns are not intended for resale in any format (physically or digitally) or on any platform other than on the Rochad Studio website. All designs, patterns, images, illustrations text and other aspects of this pattern are protected by © Copyright Rochad Studio 2017 – present. This pattern is for personal use only any commercial use is strictly prohibited. No part may be reproduced, transmitted, or shared in any form. All rights reserved.

Refunds
All PDF patterns are final sale. Due to the nature of digital files, we cannot offer refunds or exchanges on PDF patterns. Please check your order carefully when shopping.

What forms of payment do you accept?
We accept credit cards including Visa and MasterCard, as well as PayPal. All prices are listed in British pounds.

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